We’re here to help.

If you have questions about using the portal, need help with your listing, or experience a technical issue, please create a support ticket. All technical or booking-related questions should be sent via the ticket system. Our support team will reply within 24 hours on weekdays.

Please note: STAY is developed on behalf of ETKerteminde – Kerteminde Municipality’s local tourism and business initiative. For general municipal inquiries, please contact Kerteminde Municipality or ETKerteminde directly.